Filvy — Terms of Use

Effective date: 30 April 2026 Last updated: 30 April 2026

Notice to users: Section 11 of these Terms contains a binding individual arbitration agreement and a class-action waiver applicable to users residing in the United States. If you are a US resident, please read Section 11 carefully, including the 30-day opt-out described in Section 11.7.

1. Who we are and what these terms cover

The Filvy application and service ("Filvy" or the "Service") are operated by Matěj Blinka, Czech Company ID (IČO) 07777141, place of business Jarní 3456/11, 750 02 Přerov I-Město, Czech Republic ("we", "us", the "Operator"). Contact: support@filvy.app.

These Terms of Use (the "Terms") form a binding agreement between you and the Operator. By downloading, installing, registering for, or using Filvy, you confirm that you have read, understand, and agree to these Terms. If you do not agree, do not use Filvy.

1.1 Apple Standard EULA

Filvy is distributed through the Apple App Store. In addition to these Terms, your use of the app is also governed by the Apple Licensed Application End User License Agreement (the "Apple EULA"). In the event of a conflict between the Apple EULA and these Terms, the document providing greater user protection under applicable law prevails to the extent permitted. Apple and its subsidiaries are third-party beneficiaries of the Apple EULA and may enforce it directly against you.

1.2 Eligibility

You may use Filvy only if (a) you are 18 years of age or older, or otherwise of full legal capacity to enter into a contract under the law of your jurisdiction, (b) you are not a resident of any country subject to US or EU sanctions or embargo, and (c) you are not listed on any US Specially Designated Nationals (SDN) list or equivalent EU/UK sanctions list. Filvy is not directed at children, and we do not knowingly provide the Service to anyone under 16.

2. Account and binder

Most features require an account (email magic link). You are solely responsible for the security of your device, email inbox, and authentication factors. Any activity under your account is deemed authorized by you.

By inviting another person to your binder you grant them access to all content in that binder. You must have a lawful basis for sharing content concerning third parties (e.g., consent from individuals whose documents you upload).

3. Acceptable use

You agree not to:

• upload content for which you do not hold rights or the necessary consents;
• upload content that is unlawful, threatening, abusive, child sexual abuse material, fraudulent, or that infringes third-party rights;
• upload protected health information about other people (PHI under US HIPAA, client medical records, etc.) without those persons' express consent; Filvy is not HIPAA-compliant and is not designed as a repository of PHI in the course of healthcare delivery;
• circumvent security controls, reverse-engineer the app, or extract data other than through your own account's normal features;
• use Filvy for automated scraping, to train competing AI models, to benchmark against the Operator, or to operate a competing service;
• use Filvy in a way that disrupts the Service or imposes load disproportionate to a typical individual user.

Violation of this section is grounds for immediate suspension or termination of your account without refund.

4. Your content and the license you grant us

All documents, photos, notes, and other material you upload to Filvy ("Your Content") remains your property. For the sole purpose of operating the Service, you grant us a non-exclusive, worldwide, royalty-free license to store, index, transmit to the processors listed in our Privacy Policy, generate derivatives of (OCR text, embeddings, thumbnails), and display Your Content to you and to people you have invited into your binder. The license lasts as long as Your Content remains in the Service and terminates upon permanent deletion at the latest. We do not use Your Content to train our own or third-party AI models, for advertising, or for any purpose other than operating the Service and complying with related legal obligations.

5. AI features, automated extraction, and no professional advice

5.1 What Filvy does

Filvy uses machine learning and third-party large language models (OpenAI, Google) to perform optical character recognition (OCR), extract metadata (such as expiry dates), generate embeddings for semantic search, and answer questions about your binder. These operations are non-deterministic and may produce errors, omissions, incorrect dates, incorrect amounts, hallucinations, or other inaccuracies.

5.2 Informational only

All outputs from Filvy (extracted metadata, expiry push notifications, AI assistant answers, suggested actions) are provided "AS IS" and are intended solely for informational and organisational purposes. Before relying on any output to take action, you must verify the information against the original source document available in the app.

5.3 No professional advice

Filvy is not and is no substitute for:

• medical care, diagnosis, prescription, or medical advice;
• legal advice or representation;
• financial, tax, accounting, or investment advice;
• insurance advice.

If you need any such advice, consult a qualified professional. In a medical emergency, call the emergency number for your country (e.g., 112 in the EU, 911 in the US).

5.4 Push notifications and expiry tracking

Filvy attempts to alert you about upcoming document expirations but does not guarantee the delivery, timing, or accuracy of those alerts. Relying solely on Filvy for matters such as ID/passport/driver's-licence validity, vehicle inspection, motor insurance, or prescription expiries is at your own risk. Verify deadlines with official sources.

5.5 No liability for decisions

The Operator is not liable for any decision, action, or omission you make based on output from Filvy, nor for any damage arising from it. This disclaimer applies to the maximum extent permitted by applicable law.

6. Free tier, subscriptions, and payments

6.1 Plans

Filvy offers a free tier with limited capacity and paid plans (Pro / Pro+ / Max). Current pricing, limits, and feature descriptions are shown in the app and on filvy.app.

6.2 Payments through Apple

All payments are processed through Apple In-App Purchase / StoreKit. Apple is the merchant of record. You will see and pay the price in your App Store account's currency. Apple may charge taxes per jurisdiction.

6.3 Free trial

If a free trial is offered (typically 7 days), payment will be charged automatically at the end of the trial unless you cancel at least 24 hours before the trial ends, in your Apple ID subscription settings.

6.4 Auto-renewal

Your subscription renews automatically for the same period at the same price until you cancel. Apple charges your payment method 24 hours before the end of the current period. Manage or cancel at: iPhone → Settings → [your name] → Subscriptions.

6.5 Refunds

Refunds are processed by Apple under Apple's terms. The Operator has no technical ability to issue a refund outside of Apple. Submit refund requests at reportaproblem.apple.com. If you are a consumer in the EU / EEA, you have a statutory 14-day withdrawal right; this right is lost once you actively begin using the Service (e.g., upload a document) and thereby expressly request that performance start before the period expires.

6.6 Price changes

We will give you at least 30 days' advance notice of any price change for renewing subscriptions, in-app and by email. If you do not agree, you may cancel before the change takes effect. Continued use after the effective date constitutes acceptance.

7. No warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FILVY IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. THE OPERATOR EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND UNINTERRUPTED OPERATION. We do not warrant that (a) Filvy will be secure, uninterrupted, or error-free, (b) the results of AI extraction, search, or answers will be accurate or complete, (c) backups or notifications will be delivered or delivered on time, (d) any defects will be corrected.

Some jurisdictions do not allow the exclusion of implied warranties; the above applies to the maximum extent permitted in your jurisdiction.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

8.1 The Operator shall not be liable for any indirect, consequential, incidental, special, exemplary, or punitive damages, including without limitation lost profits, loss of goodwill, loss of data, business interruption, missed deadlines, cost of substitute services, or medical, legal, or financial consequences of decisions made on the basis of Filvy's outputs.

8.2 The Operator's aggregate liability to you for any and all claims arising out of or relating to Filvy shall be limited to the lesser of: (a) USD 100 (or its CZK equivalent), or (b) the total amount you paid for Filvy in the twelve (12) months immediately preceding the event giving rise to the claim.

8.3 These limitations apply regardless of the legal theory asserted (contract, tort including negligence, strict liability, statute, or otherwise) and even if the Operator has been advised of the possibility of such damages. These limitations are a fundamental basis of the bargain between you and the Operator.

8.4 If you are a consumer and your mandatory law does not permit certain limitations or exclusions above, those apply only to the extent permitted. Consumer rights under Czech and EU law (in particular liability for intentional misconduct and gross negligence, and statutory remedies for defects) remain unaffected.

8.5 No claim against the Operator arising out of or relating to Filvy may be brought more than one (1) year after the cause of action accrued, unless mandatory law requires a longer period that cannot be contractually shortened.

9. Indemnification

You agree to indemnify, defend, and hold harmless the Operator and its employees, contractors, and partners from and against any and all claims, actions, proceedings, losses, liabilities, damages, fines, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• (a) Your Content, including any allegation that it infringes the rights of a third party or violates law;
• (b) your breach of these Terms or applicable law;
• (c) your misuse of Filvy in violation of Section 3 (Acceptable Use);
• (d) any decision you make based on Filvy's outputs and the consequences of that decision for you or third parties.

The Operator may assume the exclusive defense and control of any such matter; in that case you will cooperate with the Operator in good faith. You will not settle any matter imposing obligations on the Operator without the Operator's prior written consent.

10. Termination and suspension

10.1 By you

You may delete your account at any time inside the app: Settings → Delete Account. Deletion is permanent and immediate. Cancel the subscription separately in your Apple ID settings.

10.2 By the Operator

We may suspend or terminate your account with immediate effect if (a) you materially breach these Terms, (b) your conduct presents legal, security, or reputational risk to the Service or third parties, or (c) we are required to do so by law, court order, or public authority. We will notify you by email where circumstances allow.

10.3 Effect

Upon termination, (a) your right to use Filvy ends, (b) provisions that by their nature should survive remain in effect (in particular Sections 4–9, 11, 12), (c) prepaid subscription fees for unused periods are non-refundable, except as required by mandatory law or in the case of termination by the Operator other than for your breach.

10.4 Discontinuation of the Service

The Operator may discontinue Filvy or any of its features with at least 60 days' prior notice. In that case you will be offered an export of your data in a machine-readable format.

11. Governing law and dispute resolution

11.1 Governing law

These Terms and any dispute arising out of or relating to Filvy are governed by the law of the Czech Republic, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply. Consumer rights granted by mandatory law of your country of residence remain unaffected.

11.2 Informal dispute resolution

Before formal proceedings, contact us at support@filvy.app describing the dispute. The parties agree to attempt good-faith resolution within 30 days.

11.3 Forum — non-US users

If you do not reside in the United States at the time the dispute arises, the courts of the Czech Republic have exclusive jurisdiction, with venue at the Operator's seat. EU consumers retain the right to bring proceedings in their country of residence where required by mandatory EU law.

11.4 Binding individual arbitration — US users

If you reside in the United States at the time the dispute arises, YOU AND THE OPERATOR EACH WAIVE THE RIGHT TO A TRIAL IN COURT AND TO A JURY TRIAL and agree that any dispute will be resolved by binding individual arbitration under the JAMS Streamlined Arbitration Rules (or, by mutual agreement, AAA Consumer Arbitration Rules). The seat of arbitration is the city and state of your residence; alternatively, the arbitration may be conducted on the documents or by telephone. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs this Section.

11.5 Class-action waiver

YOU AND THE OPERATOR AGREE THAT CLAIMS MAY BE BROUGHT ONLY INDIVIDUALLY — NOT AS A CLASS ACTION, REPRESENTATIVE ACTION, OR PRIVATE ATTORNEY GENERAL ACTION. The arbitrator may not consolidate claims or preside over class proceedings. If this paragraph is held unenforceable, then all of Section 11.4 (arbitration) is void as to that dispute, which will instead be resolved in the courts under Section 11.3; however, the jury-trial waiver remains in effect to the extent permitted by law.

11.6 Small-claims carve-out

Notwithstanding the above, either party may bring an individual claim in small-claims court in the jurisdiction where the defendant resides, provided the claim falls within that court's subject-matter jurisdiction.

11.7 Arbitration opt-out

You may opt out of Section 11.4 by emailing support@filvy.app with the subject line "Arbitration Opt-Out" within 30 days after first accepting these Terms. The email must include your name, the email address used to register, and a clear statement of opt-out. Opting out does not affect any other provision of these Terms.

12. Miscellaneous

12.1 Changes. We may update these Terms. Material changes will be announced in-app and by email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

12.2 Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force.

12.3 No waiver. A failure or delay in enforcing any provision is not a waiver of that or any other provision.

12.4 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a sale, merger, or reorganisation upon notice.

12.5 Entire agreement. These Terms, together with the Privacy Policy and the Apple EULA, constitute the entire agreement between you and the Operator regarding Filvy.

12.6 Language. These Terms are published in Czech and English. In case of discrepancy, the Czech version prevails for users with a place of residence in the Czech Republic; the English version prevails for all other users.

12.7 Contact. support@filvy.app — general support; privacy@filvy.app — privacy.